Security at Heatmap IQ
We take the security of customer data seriously and design our systems around proven practices for confidentiality, integrity, and availability.
Our principles
- Data is encrypted in transit and at rest.
- Least-privilege access controls with audit logging.
- Regular backups and disaster recovery testing.
- Ongoing monitoring, vulnerability management, and patching.
Responsible disclosure
If you believe you've found a security issue, we'd like to hear from you. Please email security@heatmapiq.com with details and steps to reproduce. We acknowledge reports within 48 hours and ask that you give us reasonable time to investigate before public disclosure.
For enterprise customers
Detailed security documentation, subprocessor lists, and signed DPAs are available to customers on request — contact security@heatmapiq.com.